The Nigeria Revenue Service has urged businesses in Kano to embrace digital e-invoicing and other ongoing tax reforms, saying the changes are intended to simplify compliance, improve transaction records and reduce disputes between taxpayers and the revenue authority.
The Service made the call on Thursday at the 2026 Kano Town Hall Meeting for Medium and Emerging Taxpayers held at the Fabs Event Centre, Kano, where business owners, taxpayers, professional bodies and private-sector representatives engaged officials on the ongoing reforms.
The meeting provided an opportunity for the NRS to explain changes in Nigeria’s tax administration system while allowing businesses to raise concerns and seek clarification on the practical implications of the reforms.
Representing the Executive Chairman of the NRS, Dr Zacch Adedeji, the Group Director, Government Business, Wande Akinpelu, said the reforms were aimed at changing the way taxpayers register, file returns, make payments, obtain assistance and interact with the Service.
He said the digitalisation of tax administration was not simply about introducing new technology, but about making compliance more convenient and predictable for businesses.
According to Akinpelu, e-invoicing would improve the quality and accuracy of information generated from business transactions while helping to reduce disputes arising from incomplete or inconsistent records.
He also highlighted Rev360, the NRS digital tax administration platform, as part of the broader effort to simplify interactions between taxpayers and the revenue authority.
“The real test is whether it makes compliance easier for the taxpayer. It should reduce paperwork, save time, improve certainty, and make dealings with the Service more efficient,” he said.
Akinpelu said the reforms were designed to create a tax system that businesses could understand more easily and operate within without unnecessary administrative difficulties.
He explained that the government’s objective was to make tax administration more transparent, predictable and responsive to the needs of taxpayers.
The NRS official also said the town hall meeting was not intended to be a one-way communication exercise, stressing that feedback from businesses was essential to ensuring that the reforms achieved their intended objectives.
“We want to explain what is changing, but just as importantly, we want to hear directly from you about what these changes mean for your businesses,” Akinpelu said.
He urged taxpayers to communicate challenges they encounter while using the new digital platforms and other aspects of the reformed tax system.
According to him, direct feedback would enable the Service to identify implementation problems, clarify areas of uncertainty and make necessary adjustments.
“We would rather hear those concerns directly and address them than assume from Abuja that everything is working as intended,” he said.
The emphasis on feedback comes as the NRS seeks to increase voluntary compliance by making interactions with the tax authority easier for businesses.
Rather than relying primarily on enforcement, Akinpelu said the Service was prioritising taxpayer education, simplified processes, digital solutions and regular engagement with the business community.
He said the approach was particularly important for medium and emerging businesses, which form an important part of economic activity but may face administrative challenges as they expand.
Akinpelu described Kano as one of Nigeria’s important commercial centres, pointing to its markets, industries and extensive trading networks as contributors to economic activity.
He said the expansion and success of businesses in Kano would have broader implications for the economy through job creation, investment, market expansion and an enlarged tax base.
The NRS official argued that sustainable growth in government revenue should be driven increasingly by economic expansion and the success of businesses rather than placing additional pressure on existing compliant taxpayers.
He said a growing economy would naturally create a broader base of taxpayers and generate stronger revenue if businesses were given an environment in which they could operate and expand.
The Service launched Rev360 on April 30, 2026, replacing TaxPro Max as part of efforts to modernise Nigeria’s tax administration.
The platform is intended to provide a more integrated digital channel for taxpayers to register, file returns, make payments and interact with the revenue authority.
The transition from TaxPro Max to Rev360 is part of the wider digitalisation of the tax system, with the NRS encouraging taxpayers to familiarise themselves with the new platform and use available support channels when difficulties arise.
For businesses, the shift means that understanding the new processes and maintaining accurate transaction records will increasingly form an important part of routine tax compliance.
The NRS also used the Kano engagement to emphasise the importance of e-invoicing, which is expected to strengthen the quality of transaction information available for tax administration.
Accurate transaction records can help businesses maintain clearer financial documentation while also reducing disagreements over the nature and value of transactions reported for tax purposes.
However, the effectiveness of the reforms will depend partly on how easily businesses can adapt to the digital systems and whether technical or procedural challenges identified during implementation are addressed promptly.
One of the taxpayers who spoke at the meeting said his company had already transitioned to the new digital platform without experiencing significant difficulties.
Najashi Ismail Abdallah of Gerawa Group of Companies said the company had continued to meet its tax obligations and had migrated from TaxPro Max to Rev360.
“Everything is smoothly, we always pay tax timely, the system is smooth and no challenge,” Abdallah said.
His assessment offered a positive example of a taxpayer’s experience with the transition, although the NRS’s call for wider feedback indicates that the Service expects businesses to report challenges as implementation progresses.
Also speaking, Danny Joshi, representing Aspira Nigeria Limited, said the company remained committed to timely tax filing and payment.
Joshi also stressed the responsibility of businesses to contribute to Kano’s economic development through compliance with their tax obligations.
The position expressed by the private-sector representatives reinforces the NRS’s argument that tax administration is a shared responsibility between government and taxpayers.
While the government is expected to provide an efficient, transparent and accessible tax system, businesses are required to maintain proper records, file returns and make payments within the applicable requirements.
The Kano town hall meeting therefore provided a platform for both sides to engage on how the evolving system can support compliance without creating unnecessary administrative burdens.
For the NRS, the broader objective is to move towards a tax administration system where digital processes reduce paperwork and improve certainty, while businesses benefit from clearer procedures and easier access to services.
For Kano businesses, the growing emphasis on e-invoicing and digital tax administration means that companies will need to adapt their internal record-keeping and reporting practices as the reforms are implemented.
The Service’s engagement with medium and emerging taxpayers is also significant because these businesses have the potential to expand their contribution to employment, investment and government revenue as the economy grows.
The NRS said it would continue to engage taxpayers and encourage them to provide feedback rather than wait until problems become disputes.
The success of the reforms will ultimately be measured not only by the adoption of digital platforms but also by whether businesses experience simpler compliance, faster interactions, fewer disputes and greater certainty in meeting their tax obligations.
West Trybe reports that Nigeria’s tax administration is undergoing a major shift towards digital processes, with the Nigeria Revenue Service encouraging businesses to adopt tools such as e-invoicing and Rev360.
